Shipping and Reshipping
We use our own proprietary fulfilment and dispatch service to ensure your order leaves our dispatch ports as quickly as possible.
Here at ModAF we pride ourselves on our order delivery success rate. Learn more About ModAF here!
We are so confident of our delivery network that will offer ONE free reshipment OR ONE credit in the unlikely event that your parcel is:
- Seized by customs
- Damaged or incorrect
- This applies to orders to Australia, the United States or the United Kingdom ONLY
We will not reship or credit if:
- You provided incorrect shipping details
- You failed to collect your parcel from your local post office or depot
- Your parcel is returned to the sender
- Your parcel is lost by the postal service
Please note that due to stringent customs controls, we will not ship to the following countries:
Austria, Belgium, Bulgaria, Brazil, Canada, Colombia, China, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Iceland, Ireland, Israel, Italy, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, South Africa, Sweden, Taiwan, United Arab Emirates.
Please do not hesitate to contact us with any questions or comments regarding this policy by visiting our Support Center.
Delivery Times & Tracking Information
The shipping time frame is currently between 7 – 14 working days.
Please note tracking numbers may take a week to activate online
Please be advised during National Indian Public Holidays we are closed.
To track your order, please use your local post provider (USPS, AusPost etc) or 17Track.